基于移动互联网的家庭服务平台及方法

Family service platform and family service method based on mobile Internet

Abstract

The invention provides a family service platform and a family service method based on mobile Internet. The family service platform based on mobile Internet comprises a user information acquisition module, a service selection module, an order generation module, a complaint module, and an evaluation module. The user information acquisition module is used for acquiring and storing user information. The service selection module is used for providing service information for users to choose from. The order generation module is used for generating a service order according to service information selected by each user and confirming whether there is a service worker taking the order. The complaint module is used for users to make a complaint about the generated service order. The evaluation module is used for users to evaluate the quality of service of service workers. The family service platform based on mobile Internet can be installed in a mobile phone in the form of application, and is easy to use and convenient to operate. A communication platform is established between users and service workers. The platform is conducive to providing efficient and professional family service for users.
本发明提供一种基于移动互联网的家庭服务平台及方法,其中,述基于移动互联网的家庭服务平台包括:用户信息获取模块、服务选择模块、订单生成模块、申诉模块以及评价模块;所述用户信息获取模块用于获取并存储用户信息,所述服务选择模块用于为用户提供服务信息供用户选择,所述订单生成模块用于根据用户选择的服务信息生成服务订单,并确认服务人员是否接单,所述申诉模块用于用户针对生成的服务订单进行申诉,所述评价模块用于用户针对服务人员的服务质量进行评价。本发明的基于移动互联网的家庭服务平台可以应用程序的方式安装于手机中,其使用方便,操作便捷,在用户与服务人员之间建立了沟通的平台,有利于为用于提供高效且专业的家庭服务。

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